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Hello, we had A HORRIBLE experience at your ACE CAR RENTAL establishment on 8174 S Las Vegas Blvd #102, Las Vegas, NV 89123. We booked are reservation weeks ahead of time and when we arrived they told us they didn't have the car and that there was only one car coming...
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1.2
#1072353
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I reserved a car for $159 for the week, when I went to pick it up they now tell me the car is too small to put my luggage in. Now they "upgrade" me and it ended up costing me $300 for the week! The paperwork was wrong which prevented me from getting off the lot and the...
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#1058058
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The cheapest price among advertised on line. When we arrived in the rental office located at Parking DIA in around 8 pm. With my showed my prepaid e-mail for checking in. The person asked all lot about additional coverage. Since I have declined all the collision...
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1.0
#1039833
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After arriving at the off airport shuttle area called to check on shuttle frequency was supposed to be every 10-15 minutes after waiting 30 minutes shuttle finally arrived, at the car rental place had to wait an additional 30 minutes before talking with an agent keep...
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1.0
#1035751
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Ace Rent A Car Car Rental Review

The only thing I can say good about Ace car rental is they had a restroom. Thats it. I would never ever rent a car from them again. They need to shut them down. It's that bad.
#1019485
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Do NOT even think about renting from this company. Their salespeople are totally fraudsters and will do everything in the book to add unwanted charges to your bill. We rented in Orlando, FL and the salesperson LIED to us telling us that we should buy the $6/day toll...
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1.0
I didn't like
  • Totally wrong informed by that company hidden costs
#1017613
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I rented a car from ACE at Miami Airport on December 22nd through EconomyBooking.com The rented period was 17 days and the voucher indicated 473.50 US$. When taking the car at the ACE counter I had to add insurances fees and I ended -up paying nearly 1,200 US$ as final...
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1.0
I didn't like
  • Overall price i payed for a standard service
#994252
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Short Review on December 06, 2016

I will never ever rent from ace rental car bad customer service, they did not refund my 300.00 dollar deposit. The rental was dirty. I will stay with Hertz!
1.0
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#967771
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I reserved a car for Ft. Lauderdale through Priceline/Rentalcars and was given a price $74.87 including taxes. When I go to the Ace location, first clue was it was in a seedy part of town and very dirty. They were rude and pushing to get you out fast and confuse you as...
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1.0
I didn't like
  • Do not honor reservations
  • Hidden costs
  • Bad service
#963963
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Booked through expedia, $245 for a one week rental from Ft Myers airport. Was billed $545, told that there was a $300 security deposit which would be refunded when we returned the car. Returned the car and was told it takes 2-7 days to refund security deposit (to my...
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#963397
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