Product: Ace Rent A Car Car Rental Clear all filters (0 of 66 reviews match)
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I rented a car at the ACE at Atlanta airport this month. I had a minor accident when a car sideswiped my car as I was stopped in a median waiting to go into traffic. When I arrived to drop off my car I missed my flight because they were taking pictures of the damage...
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1.8
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Ace Rent A Car Car Rental
I didn't like
  • Company policy is
  • Not billing car rental insurance should be illegal
  • Staff having no clue about their own terms and conditions
#1430663
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Lauderdale, FL. Got a good rate at Ace online for 13 day rental through Hotwire. After taking the shuttle to the remote Ace location and processing paperwork they would not accept my credit card for CDW and liability waiver. Said I had to buy their insurance at...
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1.0
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Ace Rent A Car Car Rental
#1404760
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Never ever rent from Ace Car Rental. Having rented hundreds of cars in the US and abroad from almost every major company, I have never seen such unprofessional service. I rented from the Las Vegas airport location. They left me waiting for their shuttle for almost an...
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1.0
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Ace Rent A Car Car Rental
I didn't like
  • Worst company ever
#1340006
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Booked a car with Expedia.ca and was directed to the most worse car rental company called ACE Car Rental (Verve Car Rental) in Las Vegas I ever experienced. The actual price paid nearly doubled due to extra charges & fees and that Liability Insurance you do not need...
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1.2
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Ace Rent A Car Car Rental
#1309767
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So as of 5/30/18 4:54pm EST there have been a total of 105 reviews reported to pissed consumer. The oldest being reported in August 2010. How many thousands of rentals do you think have been done monthly in nearly 8 years? My opinion is that it is not too bad of a...
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Ace Rent A Car Car Rental
#1267763
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Tried to get me for an entire day because I turned it in a day early(?) they wanted over $100.00.And dont be fooled by getting the toll pass, not worth it. I talked to another worker there and she said they dont charge for an early return and credited me back. This was...
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Ace Rent A Car Car Rental
#1196957
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My response to their request for feedback: This was one of the worst experiences I ever had.Had a confirmed reservation for an economy car. Myself and my 3 kids wait more then 35 min for the shuddle, wait in line, get up to the counter, they take all my info and charge...
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1.0
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Ace Rent A Car Car Rental
#1174351
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One actually demanded transportation back to terminal so he could rent from another company. I finally took van. Hadn't been washed, but worked okay. Returned van on 09/15 but tried to reach Ace through the weekend because something had been left in car. Customer...
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Ace Rent A Car Car Rental
#1110280
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Ace Rent a Car is horrendous

I plan on filing a report with the BBB as well. Ace should be audited and investigated for unethical business practice, and fraudulant charges against customers. I was overcharged for a car. 5 days later, I am still trying to get in contact with a manager. Continuously told that one is not available.
1.5
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Ace Rent A Car Car Rental
#1106371
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Ace Rent A Car - Run away from ACE rental car!!!!

The address for the location in Denver, Colorado was incorrect. We ran around in circlrs using our phones for location. We asked other rental agencies for help. My heart hurt in my chest and my daughter experienced the same symptoms. Traveling is stressful and anything that reduces stress is helpful. I will go to Hertz in the future. Run away.
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Ace Rent A Car Car Rental
#1096409
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