Product: Ace Rent A Car Customer Care Clear all filters (0 of 10 reviews match)
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Ace Rent A Car - Terrible, unprofessional company

Waited 1/1/2 hours to get rental. Still not helped. 1 worker!!! Really! They were saying it would take 3 hours before they could help. Rude reps. They do not answer phone. Phones just kept ringing. *** dirty place. They need to close this company. So unprofessional. I left after waiting 1-1/2 hours. I rented from a much more reliable, reputable, professional company. Close this place down.
1.3
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Ace Rent A Car Customer Care
#1325095
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Ace rent a car is terrible

Waiting in line for an hour!! Each customer takes 20 minutes to process. 30 people in line. UGHH!!! Never again. It takes longer to rent a car than to fly from Ohio to Orlando!!! No cars available at check in
1.3
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Ace Rent A Car Customer Care
#1101165
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Booked through expedia, $245 for a one week rental from Ft Myers airport. Was billed $545, told that there was a $300 security deposit which would be refunded when we returned the car. Returned the car and was told it takes 2-7 days to refund security deposit (to my...
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Ace Rent A Car Customer Care
#963397
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Ace Rent A Car Customer Care Review

So my friend and I arrived in St. Martin at 8:00 from Toronto and went to the ace car rental booth to get our car only to find the man had left. When I spoke to him the next day he just stated that they close at 8. Even though myself and another customer had reservations. He couldn't have cared less. Disgusting service
Willemstad, Curacao
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Ace Rent A Car Customer Care
#946281
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  I rented alot of cars in the past and ACE is the "only" WORST of them all.Their staff named Micheal and Christina from 5757 South Semoran Blvd, Orlando, Fl 32822 treated me with no human respect. They went ahead and charged me for unnecessary violations that was not...
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1.0
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Ace Rent A Car Customer Care
#887020
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Ace rental car in Atlanta is the worst rental company I've ever dealt with. If I was about to die and they were the only company I could rent a car from I would tell my family to start planning my funeral. I respect my elders but the lady that works there is really...
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Anonymous
Bobbie

Ace rental cars on south semoran bld were just horrible to deal with. The line was literally out the door. And you could see staff outside standing around talking smoking and ...

1.0
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Ace Rent A Car Customer Care
#862347
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I RECENTLY RENTED A CAR FROM THE ORLANDO LOCATION.MY RESERVATION HAD BEEN CHANGED DUE TO THE FACT THAT I MISSED MY FLIGHT. SO, I CALLED TO CHANGE MY RESERVATIONS AND WAS TOLD IT WOULD BE FINE JUST SHOW MY CONFIRMATION NUMBER WHEN I ARRIVE. THE REPRESENATIVE I DEALT...
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1.0
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Ace Rent A Car Customer Care
I didn't like
  • Vehicle
  • Bad attitude and bad service
  • No respect for customer
#841913
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TERRIBLE customer service.A $10 a day fee was charged to my credit card without informing me. When I discovered this, I called and talked to four different people over the course of three weeks trying to get in contact with a manager. Either the workers don't pass...
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1.7
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Ace Rent A Car Customer Care
I didn't like
  • Bad customer service
#839905
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The Atlanta Georgia airport Ace rental company has been the worse car rental company I ever rented from.They have no Customer service at all..when I 1st arriving to the counter the rep. was on the phone talking about her high school reunion who whst where it eas going...
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Ace Rent A Car Customer Care
#838700
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Ace Rent A Car Customer Care Review

They have terrible customer service . Hidden fees. Treat you like they care less if you come back, they advertise one price but suck you dry with another. Don't rent there unless you like paying someone to treat you like ***!
1.8
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Ace Rent A Car Customer Care
#834636
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