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Booked a car with Expedia.ca and was directed to the most worse car rental company called ACE Car Rental (Verve Car Rental) in Las Vegas I ever experienced. The actual price paid nearly doubled due to extra charges & fees and that Liability Insurance you do not need...
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1.2
#1309767
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WORST car rental experience ever! This is a HUGE scam!! Run! I was told they had no cars in the class I reserved and would have to pay an upgrade fee if I wanted to leave the facility with a car. The car I was given didn't match the details on the contract I signed. It...
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Anonymous
Susan Rose

I have rented cars in Hawaii, New York, Florida, California, etc and NEVER had a company tell me that if I was ONE minute late, they'd add a fee; that if the gas level upon re...

1.0
#1288843
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WORST car rental experience ever! This is a HUGE scam!! Run! I was told they had no cars in the class I reserved and would have to pay an upgrade fee if I wanted to leave the facility with a car. The car I was given didn't match the details on the contract I signed. It...
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#1288840
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So as of 5/30/18 4:54pm EST there have been a total of 105 reviews reported to pissed consumer. The oldest being reported in August 2010. How many thousands of rentals do you think have been done monthly in nearly 8 years? My opinion is that it is not too bad of a...
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#1267763
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No good!!! we made reservations for a mustang and after seeing bad reviews from ace about them not having cars that thay were promised I decided to call a week in advance to make sure the mustang was going to be there for me.!!! so we got into Vegas and to our surprise...
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1.0
#1228644
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Tried to get me for an entire day because I turned it in a day early(?) they wanted over $100.00. And dont be fooled by getting the toll pass, not worth it. I talked to another worker there and she said they dont charge for an early return and credited me back. This...
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#1196957
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Rented a car for IBS show in Orlando from ACE. A complete nightmare! I prepaid (with no refund) but when I got there they told me they had no more cars. It was 11:00 at night and they said they could drive me back to airport and that I could rent from a company there....
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1.0
I liked
  • Manager
I didn't like
  • Price add-ons
  • Poor attitude
  • Bad attitude and bad service
#1176064
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My response to their request for feedback: This was one of the worst experiences I ever had. Had a confirmed reservation for an economy car. Myself and my 3 kids wait more then 35 min for the shuddle, wait in line, get up to the counter, they take all my info and...
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1.0
#1174351
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Ace Rent A Car - Pissed

Highly pissed off and over charged and no one can tell me what this 55$ charge is
1.0
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#1164897
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I rented an SUV in Puerto Vallarta. When I took a cab to their location to pick up my car, I was told they were all out of cars. Apparently they know how to take a reservation but not how to hold a reservation. The holding of the reservation is the most important part....
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1.3
#1160439
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