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8/9/18 booked a car on Hotwire.com w/ date & time needed. When all was done booking confirmed day & time which I assume I was getting printed out my reciept w/ confirmation # notice it was wrong time it automatically took it as p/u @ 12:00pm & d/o @ 12:00 pm. My flt...
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#1347769
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We book a rental minivan 2 months prior to our familiy vacation. We call 5 mins ago before picking up the rental van, we were so excited specially the kids. We went on two locations but does not exist so we call the company and they said “ your car is waiting and don’t...
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1.0
#1345034
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We have a reservation for minivan ahead two months prior. At first we got lost because they have multiple address that they didn’t change and we go different places miles away. We called the company and give us the correct address and we were advised not to be late...
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#1344395
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Never ever rent from Ace Car Rental. Having rented hundreds of cars in the US and abroad from almost every major company, I have never seen such unprofessional service. I rented from the Las Vegas airport location. They left me waiting for their shuttle for almost an...
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1.0
I didn't like
  • Worst company ever
#1340006
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I had to pay $1000 more for the car rental once we got to England because the card I booked with was different from the card I had to pay with. The card I booked with was my wife's and the card I needed to pay with was mine. She did not bring hers with her. We have...
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GrimySumatranRhinoceros
GrimySumatranRhinoceros

very upset and disappointed

1.0
#1336138
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Ace Rent A Car - Terrible, unprofessional company

Waited 1/1/2 hours to get rental. Still not helped. 1 worker!!! Really! They were saying it would take 3 hours before they could help. Rude reps. They do not answer phone. Phones just kept ringing. *** dirty place. They need to close this company. So unprofessional. I left after waiting 1-1/2 hours. I rented from a much more reliable, reputable, professional company. Close this place down.
1.3
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#1325095
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Booked a car with Expedia.ca and was directed to the most worse car rental company called ACE Car Rental (Verve Car Rental) in Las Vegas I ever experienced. The actual price paid nearly doubled due to extra charges & fees and that Liability Insurance you do not need...
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1.2
#1309767
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WORST car rental experience ever! This is a HUGE scam!! Run! I was told they had no cars in the class I reserved and would have to pay an upgrade fee if I wanted to leave the facility with a car. The car I was given didn't match the details on the contract I signed. It...
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Anonymous
Susan Rose

I have rented cars in Hawaii, New York, Florida, California, etc and NEVER had a company tell me that if I was ONE minute late, they'd add a fee; that if the gas level upon re...

1.0
#1288843
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WORST car rental experience ever! This is a HUGE scam!! Run! I was told they had no cars in the class I reserved and would have to pay an upgrade fee if I wanted to leave the facility with a car. The car I was given didn't match the details on the contract I signed. It...
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#1288840
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So as of 5/30/18 4:54pm EST there have been a total of 105 reviews reported to pissed consumer. The oldest being reported in August 2010. How many thousands of rentals do you think have been done monthly in nearly 8 years? My opinion is that it is not too bad of a...
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#1267763
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