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Booked a car with Expedia.ca and was directed to the most worse car rental company called ACE Car Rental (Verve Car Rental) in Las Vegas I ever experienced. The actual price paid nearly doubled due to extra charges & fees and that Liability Insurance you do not need because you are already covered by your personal car insurance in addition to your credit card insurance too.

Expedia should not be having business with this car rental company probably run by unprofessional/scammers.

You will have to take 2 shuttle bus before reaching their office and you will have to wait more than an hour standing under a small waiting shed outside of the main car rental complex on a July Las Vegas warm days for the 2nd shuttle bus to arrive while other rental companies has already picked up their customers twice.

Only one passenger (driver only) will be allowed in their 7 passenger mini van that you will only see the company name on the driver T-shirt but not labeled on the vehicle. When you finally arrived at their office you will see a long line up of frustrated customers and again wait for another hour to get the car that has no license plate. The counter lady was rude because she will not give you the car unless you pay that stupid Liability Insurance and fees that you do not need for an extra $15/day plus tax.

Upon return, you will be advised they will email you the statement but until now I have not received the statement or final invoice. I will never booked with Expedia or with this car rental company in the future.

Product or Service Mentioned: Ace Rent A Car Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $57.

Preferred solution: Price reduction.

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